Policies

Payment and Deposit Policy
Full payment due at time of booking within 30 days of your arrival date.
Deposit of 50% due 31+ days of your arrival date. Balance due 30 days of your arrival date.
Deposit and full payments can be made by cash, check, MasterCard, Visa, Discover or American Express. A confirmation receipt will be sent via e-mail, txt message or US Post after we process your deposit. Once payment has been processed, the room is considered booked. You agree to all conditions published herein and posted at Three Oaks Inn.

Reservation Policy / Surcharges
We prefer a two night minimum on weekends, holidays and community events. Please see our Room Rates page.
Rooms are not considered reserved until after Three Oaks Inn receives and processes your payment or deposit.

Room Rates
Rates are based on season, holiday and community events.
The entire Inn is available for groups or single-party bookings. Please call us for further details and ask about our latest guest house “The Sycamore” coming late fall 2016 which accommodates up to 12 guests and conveniently located across Elm Street from Journeyman Distillery.
Rates are subject to change and may differ from advertised pricing.

Cancellation Policy
31+ days prior to arrival: Refunds will be given less $50 service charge.
30 days prior to arrival: The entire amount of your stay will be forfeited unless the room can be re-booked, less $50 service charge. We will diligently try to re-book all cancelled reservations in order for refunds to be given. We limit check-in times to keep from disturbing other guests and consider your reservation a “no-show” after 10:30 p.m.
At our discretion we may re-book a cancelled / forfeited reservation for a later date subject to availability. Guest will be responsible for additional rates should a higher-priced room be available than originally reserved room.

General Policies
Absolutely no smoking or lighting any candles, incense, etc… within the Inn. We will charge a $250 cleaning fee if we determine a guest has smoked within the inn.
Check-in is between 4 p.m. and 7 p.m. Eastern Time. Please call if you will arrive prior to 4 p.m. or after 7 p.m. Eastern Time to schedule check-in. Please keep in mind that we are located within and observe the Eastern Time Zone. We will contact you the morning of your expected arrival to secure an approximate arrival time. Unless specific arrangements are made, we limit check-in times to keep from disturbing other guests per our cancellation policy.
Check-out is 11 a.m. Eastern Time. Extended check-out is billed at $20/hour beginning at noon for a maximum of 3 hours. Hold-over rates apply after 3 hours. Please see “room rates.”
Breakfast is served in the dining room from 8:30 a.m. – 10:30 a.m. Eastern Time. Feel free to take your breakfast outside and use our bistro tables on the front porch. Please let us know if you will not be staying for breakfast as this reduces waste.
We cannot accommodate pets of any kind.
Children are welcome when a single-party reserves the entire Inn. Please call us for details.
Rates are based on a maximum of two guests per room except our Crow’s Nest. We do not offer additional beds or cots and do not allow guests to bring such items into the inn. We ask that our guests do not move any of the furnishings as damage to floors, walls and the furnishings may occur.
We will do our best to accommodate special needs, however we cannot guarantee our ability to do so.
After 10:30 p.m. we ask that our guests keep conversations, TV and radio volume at acceptable lower levels to keep from disturbing other guests. There will be no check-ins after 10:30 p.m. Eastern Time and your reservation will be considered forfeited if you do not arrive prior to 10:30 p.m. Eastern Time.
There is a $50.00 key charge for each key lost or not left at time of departure.
Incidental/accidental damages charged at full repair or replacement value. Guests must make every attempt to clean and report any spills. Extraordinary cleaning will be charged at a minimum of $50 per hour. Three Oaks Inn is a Bed & Breakfast, not a Hotel/Motel and we reserve the right to limit the number of visitors a guest may invite to the inn. Guests are solely responsible for their behavior and actions as well as their invited visitors.
You and your party fully indemnify and hold harmless Three Oaks Inn and its owners for any loss, accidental injury or death while on the premises to the extent of State of Michigan Legislature Act 42 of 1905, Section 427, Liability of Inn Keeper.
 6% Sales / lodging tax added to all bookings.
We reserve the right to ask any guest(s) to permanently leave the Inn if their actions or behavior become unruly or disruptive to other guests or neighbors. No refunds will be given.
You and your party agree to these terms upon Three Oaks Inn processing your deposit or payment. There shall be no exceptions to any of our policies.

 

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